Straightforward payment when the parcel reaches you.
Shopenza orders are paid directly to the courier at delivery. The specific payment instrument available may depend on the courier and destination.
Confirm that the amount requested matches your order confirmation. Do not pay through unofficial links or to people claiming to represent Shopenza outside the communicated order process.
Keep the order confirmation and any document received from the courier for support, return or refund requests.
Email [email protected] or call +39 045 836 2714.