Quick answers.
No runaround.

Estimated delivery is 24–48 hours. Timing may vary due to destination, courier operations, weekends, public holidays or exceptional circumstances.

Payment is made directly to the courier when the parcel is delivered, using the method available for the order.

Contact us as soon as possible. Once preparation or dispatch has begun, changes may no longer be possible.

Eligible consumers may exercise the right of withdrawal within 14 days, subject to the applicable terms and statutory exceptions.

Use the Track Order page or email support with your name, telephone number and order reference.

Email [email protected] or call +39 045 836 2714.